Frequently Asked Questions

Longevity Insider HQ allows all subscribers to choose their own unique password to log in to the website to access bonus (special) reports, current and archived issues, portfolio information, etc. Within a few hours of purchasing a subscription, you will receive a confirmation email with your chosen password as well as other pertinent information.

If you did not receive this email, please check your spam/junk folder prior to contacting us to send it again. See below for step-by-step instructions (click on the link to open up detailed instructions).

Login Instructions:

  1. Click on the following link to log in to the member's area of our website: Member Login. (Please note: This link will open up in a new window on your screen.)

  2. Type in your email address that you entered on the subscription order page.

  3. Type in your password exactly as it appears in your welcome letter. It is case-sensitive, so if it is not being accepted, we recommend copying and pasting it to ensure accuracy.

  4. Click on “Login” to access your account. You will now be in the “Premium Members” area.

You must have cookies enabled on your web browser in order to log in. Find out how to enable cookies here.

Unsolicited emails, commonly known as spam, have become a huge problem online these days. We often get many emails from readers asking why they have not received their e-letter(s) or telling us that they only receive it some of the time.

Many internet service providers (ISPs) and email service providers (ESPs) have installed spam filters or use blacklists in order to weed out all those unwanted spam emails.

Unfortunately, due to the popularity of the Longevity Insider HQ, some of these filtering programs may inadvertently identify one or more of your e-letters as spam, despite the fact that we never send unsolicited email.

To make sure your email provider accepts all emails and doesn’t mark them as “spam,” add us to your safe senders list by following the instructions listed here.

The reports are available on the website. Simply log in with your email and password. Once in the members area, you will see a list of your active publications under “Your Publications.”

Click on each publication to open a table of contents. Click on “Special Reports” for a list of all bonus reports. Only your publication issues and any updates or alerts will be sent to your email directly.

Please read through any reports, archived issues, and FAQs (if available for your publication) that are located in the members area. These excellent resources will often contain the information you are seeking.

Please note that for security and verification reasons, all cancellation requests must be handled via telephone. We are open for business (on the phone for customer service) Monday through Friday between 9:30 a.m. and 4:00 p.m. Eastern time.

Member Login